Applied Innovation

How Artificial Intelligence is to Impact E-Government Services

Applied Innovation

How Artificial Intelligence is to Impact E-Government Services

E-government services have become a cornerstone of effective governance in today’s digital age. The goal behind e-governance is to use technology to simplify the delivery of government services to citizens and decision-makers while minimising expenses. Technological innovations have revolutionised the way governments work over the years, but they have also presented new obstacles. Governments must adapt and harness the potential of Artificial Intelligence (AI) and the Internet of Things (IoT) to ensure that the advantages of e-government services reach every part of society.

The Internet of Things and Smart Governance

The Internet of Things (IoT) is a paradigm that entails connecting numerous devices and sensors through the internet in order to facilitate data collecting, sharing, and analysis. IoT has applications in a variety of fields, including transportation, healthcare, and public security. It is a critical facilitator of what we call “smart governance.”

Smart governance is an evolution of e-government in which governments attempt to improve citizen engagement, transparency, and connectivity. This transition is primarily reliant on intelligent technology, notably AI, which analyses massive volumes of data, most of which is gathered via IoT devices.

AI and IoT in Action

IoT and AI integration have a lot of potential to advance how governments operate and how their citizens are treated. Real-time data analysis from highway cameras, for instance, enables traffic updates and problem identification, eventually improving traffic management. AI-driven IoT systems in healthcare allow for continuous monitoring of patient data, facilitating remote diagnosis, and anticipating possible health problems. Additionally, by identifying and following possible threats, the network of linked cameras and data sources improves public safety.

Nevertheless, this upbeat environment is not without its difficulties. These include problems with interoperability that result from the various IoT technologies and raise maintenance and sustainability challenges. As IoT applications are vulnerable to cyber attacks and data privacy problems arise when information is acquired without explicit authorization, data security and privacy are of utmost importance. Ecological issues are also raised by the IoT’s environmental sustainability, which is fueled by its energy-intensive data processing. Particularly in situations where AI makes crucial judgements, such in driverless vehicles, ethical quandaries become apparent. Last but not least, when AI is used in crucial applications, like medical robotics, the topic of accountability arises, raising concerns about who is responsible for unfavourable results.

Challenges of IoT and AI for Smart Governance

Several significant obstacles need to be overcome head-on in order to fully realise the potential of IoT and AI in the area of smart governance. Due of the wide range of technologies that make up the Internet of Things, interoperability is a major concern since it can cause issues with sustainability and maintenance. Second, given the vulnerability of IoT applications to cyber attacks and the advent of data privacy concerns when information is acquired without clear authorization, the crucial issues of data security and privacy come to the fore. Additionally, environmental sustainability is a top priority since IoT’s data processing requirements result in higher energy consumption, which needs attention owing to its potential effects on the environment.

Deeply troubling moral quandaries arise from the use of AI in crucial tasks, like autonomous cars, especially when it comes to prioritising decisions in life-or-death circumstances. Last but not least, the incorporation of AI into crucial applications, such as medical robotics, creates difficult issues relating to responsibility, particularly when unfavourable consequences occur. To fully utilise IoT and AI for smart governance, it is essential to address these issues.

A Framework for Smart Government

The creation of a thorough framework is essential to successfully handle these issues and realise the enormous promise of IoT and AI in the area of smart governance. This framework should cover a number of essential components, such as data representation—the act of gathering, structuring, and processing data. To increase citizen involvement and participation, it should also provide seamless connection with social networks. Predictive analysis powered by AI is also included, allowing for more informed and data-driven decision-making processes. The implementation of IoT and AI applications must be governed by precise, strong rules and laws. Finally, it’s crucial to make sure that many stakeholders—including governmental bodies, corporations, academic institutions, and the general public—are actively involved.

Benefits for All

A wide range of stakeholders will profit from the use of AI and IoT in e-government services. Faster access to government services will benefit citizens by streamlining and streamlining their contacts with government institutions. Reduced service delivery costs benefit government organisations directly and can improve resource allocation. Gaining important insights that can spur more developments in the field and support ongoing innovation is vital to researchers. Additionally, educational institutions may use this framework to improve their methods of instruction and provide students the information and skills they need to successfully navigate the rapidly changing world of IoT and AI technologies. In essence, the changes that will be made under this framework would be for the betterment of society.

Conclusion and Future Directions

In summary, the future of e-government services will be greatly influenced by the combination of artificial intelligence and the internet of things. Despite certain difficulties, there are significant advantages for both governments and individuals. Governments must put their efforts into tackling challenges like interoperability, data security, privacy, sustainability, ethics, and accountability if they want to advance.

Future research should focus on implementation methods, domain-specific studies, and solving the practical difficulties associated with implementing IoT and AI in e-government services. By doing this, we can create a model for government in the digital era that is more effective, transparent, and focused on the needs of citizens.

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Innovator's Vista

How Augmented Reality is Transforming Businesses

Innovator's Vista

How Augmented Reality is Transforming Businesses

Augmented Reality can simply be described as technology that allows you to see the real world, just with additions which are not really there. It adds virtual objects to the physical world through real-time use of information in the form of text, graphics, audio and other virtual enhancements. It is different from Virtual Reality as in VR user is fully immersed in an imaginary world and functionally isolated from the real environment.

With advancements in next generation Kinect devices, mobile handsets, and other hardware devices AR is gaining traction. The factors, such as changing consumer preferences, emergence of new information-delivery paradigm, demand for better quality of experiences are driving the augmented reality industry growth. 

AR is impacting the businesses in two ways; first, by becoming the product and part of other products and second, by playing its role in product development.

AR is impacting the businesses in two ways; first, by becoming the product and part of other products and second, by playing its role in product development, manufacturing, marketing, sales, productivity improvement, and after-sales services. So there is unlimited potential for AR, the only question is how to unlock it. 

There are very interesting uses of AR technology that are already offering benefits in a variety of industries. For example, Augmented reality is being used for training surgeons and in performing detailed surgical operations. In Real Estate, AR can help understand the potential of a property, helping the consumer to visualize the space of interest. In Education sector, AR can enhance learning experience for students through virtual objects and help them better understand certain concepts.

In retail industry, it allows customers to view products in natural environments  and even experience them before buying them, for example it can allow customers to see how a product might look on them. In Automotive sector, AR heads-up displays are helping drivers process information that enhances their view of road, hence warn and save them of any potential hazards. It is also making easier for them to navigate than a traditional maps. Apart from all this, AR is one of the most important elements of the metaverse, a next evolution of the internet.

A Noida based Startup, Easiofy Solutions, is working on this technology with a vision of bringing Augmented Reality to common man to solve everyday problems.

A Noida based Startup, Easiofy Solutions, is working on this technology with a vision of bringing Augmented Reality to common man and solve everyday problems. The company, founded in 2018, has built an Augmented Reality platform, ARTee, which, as claimed, can be used to develop solutions for verticals such as Marketing and Promotion, Education and Training, Retail, Manufacturing, Medical diagnosis and training, Remote Assistance and Maintenance.

The startup claims that the key factors that differentiate the platform from it requires no third-party licenses and its ready to use Domain Templates. Apart from this, it has unified view on iOS, Android, Web & all devices and it is 70% faster as compared to existing AR-VR development platform.

Image Courtesy: Easiofy

ARTee-Retail is dedicated to online sales that converts shopping environments into Augmented/Virtual environment where customers can analyse and survey the products before investing on the product. Similarly, ARTee-PrintMedia combines dynamic contents like images with video/3d content with static content to make it more interesting. Another solution is ARTee platform for education and training for Augmented Reality based teaching methodology. ARTee Pen is the Augmented reality remote assistance and maintenance tool. It is Provide remote technical assistance in real time to field technicians assisted by augmentations in 3D.

Easiofy has customers like L&T, Nissan, Xerox, NEC, etc and is offering its services in a subscription based business model. Apart from all its offering what makes the startup led by Meenal Gupta unique is that it has women holding all the significant posts.

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